Frequently Asked Questions
Everything you need to know about FoodGrader
How accurate is FoodGrader?
FoodGrader combines data from trusted sources like the USDA FoodData Central and OpenFoodFacts to ensure accuracy. Our AI scoring engine is trained on nutritional science and continuously improved. While no system is perfect, we provide transparency by showing data completeness and explaining every score.
Which diets are supported?
FoodGrader supports virtually any diet or dietary restriction, including: • Common diets: Vegan, Vegetarian, Keto, Paleo, Mediterranean, Low-Carb • Medical needs: Diabetes-friendly, Low-Sodium, Gluten-Free, FODMAP • Allergies: Nut-free, Dairy-free, Soy-free, and more • Custom requirements: You can describe any specific dietary need in natural language
Do I need an account?
No! FoodGrader works with completely anonymous profiles. We don't collect any personal information, require email addresses, or force you to create accounts. Your dietary profiles are stored both locally on your device and securely on our servers for sync across devices.
How much does it cost?
FoodGrader is free forever with generous limits: • Unlimited barcode scans • Up to 3 dietary profiles • 30 AI Vision fallback scans FoodGrader+ unlocks unlimited profiles, Vision scans, comparison mode, and extended history — and during the early adopter program the premium features are free for the first 1,000 users (100 seats already claimed). No credit card required yet.
Does it work offline?
Yes! FoodGrader caches your recent scans and favorite products for offline access. You can view previously scanned items and their scores without an internet connection. New scans require internet to fetch product data.
How does the personalized scoring work?
When you create a profile, you describe your dietary needs in plain English (e.g., "I'm diabetic and trying to lose weight"). Our AI understands your requirements and creates a scoring algorithm specifically for you. Every product is then evaluated against YOUR needs, not generic standards.
Can I use it for my whole family?
Absolutely! You can create separate profiles for each family member with their specific dietary needs. The free version supports up to 3 profiles, while FoodGrader+ allows unlimited profiles. Switch between profiles instantly while shopping.
What if a product isn't in the database?
Vision scanning is the official fallback. If a barcode is damaged or missing, just snap the nutrition label. FoodGrader parses every ingredient, applies your allergen + FODMAP rules, and stores the scan so you can revisit it later.
Do you support FODMAP or IBS-specific goals?
Yes. Toggle the FODMAP profile switch and FoodGrader will highlight fermentable carbs across scans, history, and favorites. You can combine it with any other goals (weight loss, diabetes-friendly, etc.) and even mention IBS triggers in plain English during onboarding.
How do you protect my privacy?
Privacy is fundamental to FoodGrader: • No account or email required • Anonymous profiles only • No ads or tracking • No selling of data • Dietary information is stored securely and anonymously • We can't identify who you are
What's the comparison feature?
The premium comparison feature (FoodGrader+ only) has two powerful modes: • Product Comparison: Compare up to 3 products side-by-side for a specific profile • Profile Comparison: See how 1 product scores across 3 different family profiles Perfect for families - instantly see if that cereal works for your kids but not for sugar-conscious parents. Our AI performs true relative analysis and can optimize for specific goals like "most filling" or "best for workouts".
Is FoodGrader available on Android?
Currently, FoodGrader is available exclusively on iOS (iPhone and iPad). We're working on an Android version and hope to launch it soon. Join our mailing list to be notified when it's available.
How can I contact support?
For support, feedback, or questions, email us at support@foodgrader.org. We typically respond within 24-48 hours. You can also check our Knowledge Hub for helpful articles and tips.